Screening agent
Re-screens every party whose last check has run out against the sanctions and PEP lists. A new match becomes a new item for a person.
A day on Zenoo
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Zenoo Case management for KYC, KYB and AML
All your compliance vendors. One case.
Keep the screening, ID and company data you already pay for, from LSEG and LexisNexis to GBG and Companies House. Every result lands on the customer's case. Zenoo does the legwork, and your analyst makes the call.
My inboxAt SLA risk 1
- PEP hit1d over
- Watchlist match on the directorNo due date
- Negative media coverage on the directorNo due date
VLViktor LindqvistPEP hit
clear as a false positive.
2 sourcesYour reason
CancelConfirm
You chose clear as a false positive. Status set to Clear.
This is Compliance Hub, with fictional data. Click anything.Compliance Hub, fictional data. Tap anything.
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Your day
Returned to me 0
At SLA risk 1
Due today 0
Waiting on customer 3
Focus puts your most important work first.
Focus
Screening3
| Item | Client | Case | Due | Effort | Owner |
|---|
VL
Viktor Lindqvist
Primary party
/
CASE-752049
1 of 3 in Screening
PEP hit
How Zenoo works
Your vendors and systems work apart. Zenoo brings them into one case.
Most teams run checks with several vendors, keep customer data in their own systems, and copy the results into a case by hand. Zenoo connects all of it, so every result lands on one case and whatever needs a person comes to one inbox.
Risk servicesFrom the Marketplace
Your customer and your systems
- Customer journeysForms, uploads, selfies2
- CRMYour customer recordYours
- Core bankingAccounts and productsYours
One case
My inbox3
- PEP hitViktor LindqvistLSEG
- Proof of address uploadedGareth PenwardineCustomer journey
- New director filedMarrowfield Holdings LtdKyckr
- Selfie does not match the passportSergei ValtroviProov
Zenoo suggests. You decide.
Connect every vendor and system
Identity, screening, company, bank and fraud providers from the Marketplace, plus your own CRM and core banking, all report into one case. Bring the providers you already use, or pick new ones.
Browse the MarketplaceCollect from the customer
Customer journeys ask for what is still missing, such as a document, a selfie, or proof of address, and the answers go straight onto the case.
See customer journeysDecide in one place
Your team works from one inbox, and the evidence, the discussion, and the decision sit on the same case. Zenoo suggests. You decide.
See the Compliance Hub
Your customer
Answers once
On their phone
Collect
Collect from your customers, however they arrive.
Send each party a link in your brand, by email, or bring answers in from your own onboarding through the API. Either way it is one joined-up journey: company details come from the register, the customer only checks them, and every answer lands on the case as it arrives.
- A link in your brand
- Your own app, through the API
- One link per party, on any phone or desktop.
- Answers from your own onboarding land on the same case.
- Quiet customers get a reminder by email.
Zenoo AI
Does the research first
Observability
Zenoo suggests.
You decide.
Zenoo does the research. It reads the record, compares it with what your customer told you, and chases what is missing. Every suggestion shows where it came from, and nothing is approved while a check is still open.
In the inboxOn the caseOvernight
01Evidence
Zenoo reads the record, the list entry, and the application, then sets out where they agree and where they differ.
name
agrees
date of birth
2 Nov 1968 vs 19 May 1964
country
Sweden vs Denmark
sources
PEP list, application
02Suggestion
One line, in plain words, with its sources. Your team picks the step, and the reason is kept on the case.
Likely a namesake. Suggest you clear as a false positive.2 sources
03Approval
Approve is locked while any check is open, and pressing it lists what is missing by the party it belongs to.
Marrowfield Holdings Ltd5 outstandingApprove
- Marrowfield Holdings Ltd3 checks
- Sergei ValtrovSanctions screening
- Nominee Trust Services LtdInsolvency check
While you sleep
It also works the night shift.
Overnight, Zenoo re-screens, chases and reads, so the morning starts prepared. Your team still makes every call.
Chasing agent
Finds customers who have gone quiet on a request and sends the reminder, so documents arrive before your team does.
Reading agent
Reads the evidence on each new item and leaves one line saying what it found and where.
Retry agent
Retries a failed provider call with backoff. If it still fails, the check does not pass: it goes to a person with the reason.
Identity agent
When a customer starts an identity check and goes quiet, it pulls the result one last time before marking the check failed.
SLA agent
Watches every open item against its deadline. When one breaches, it escalates to the team lead and writes it to the trail.
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See it on your own cases.
Book a demo
30 minutes. Your data. No slides.
Your team
Decides in one case
Every tab
One case
Everything about the customer, in one case.
Owners and structure, KYC and KYB checks, documents, the discussion, and every decision on the trail. Your team decides in one place, with nothing copied across from another system.
Evidence holds every party and the checks each one needs.
More about evidence and approval · Watch: Work the Evidence (0:48)- Ownership and UBOsThe structure from the register, down to the people who own it.
- KYC and KYBEvery check on every party, with the source it came from.
- ResearchEach hit researched before your analyst opens it.
- Evidence and approvalApprove stays locked until every check is reviewed.
- DiscussionAsk a colleague on the case, not in an email.
- FilesEvery document filed on the party it belongs to.
- History trailWho did what, when, and why, ready for the regulator.
- WatchlistsOngoing screening that brings changes back to the case.
Want the whole day, hour by hour? See it as an analyst or team lead or as an MLRO.
Zenoo Platform
Runs every step
For your developers
Zenoo Platform
Under it all, the orchestration engine. Built by developers, for compliance teams.
Journeys, checks and rules run on the platform we have spent years building, the same one that fills the case. Your developers connect it through the API and webhooks. Your compliance team just sees the case.
You
The questions we hear first
FAQs
What compliance teams ask us first.
Does it work with the systems we already run?
Yes. Applications arrive from your own onboarding through the API, with their checks, and results land on the case they belong to.
Which checks and countries do you cover?
Sanctions, PEP, and adverse media screening, identity and document checks, and company registries, including Companies House for ownership. Browse the marketplace by country and check.
Can we keep the data providers we use?
Yes. Keep the providers you have and add others. Results come back in one standard format whichever provider ran the check, so you can change provider without changing your own systems.
Where does our data live, and how is it protected?
Data is encrypted with AES-256 at rest and TLS 1.3 in transit, with data residency in the EU or the US, and a dedicated UK tenant available. Trust and security.
Does the AI make decisions?
No. Zenoo suggests, your team decides. Every suggestion shows the evidence and the source it came from, and nothing is cleared until a person clears it.
What stops a bad sign-off?
Approve stays locked while anything is outstanding, and pressing it lists each open check by the person it belongs to. A hard-stop watchlist entry blocks approval until a second Financial Crime user agrees.
Can we see it work on our own cases?
Yes. Bring us a case and we will run it through Zenoo while you watch. 30 minutes. Your data. No slides.
Run your next case through Zenoo.
Bring a real case from your queue. We work it with you in Zenoo, from the first screening hit to the decision and the record.
30 minutes. Your data. No slides.