A day on Zenoo
Analyst

Opens My inbox

Most important first

Zenoo Onboarding software for KYC, KYB and AML

Zenoo does the legwork. You make the call.

Every check on a new customer lands on one case. Zenoo researches what needs a closer look and suggests the next step with its sources. Your team decides, and every reason goes on the record.

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My inboxAt SLA risk 1
  • PEP hit1d over
  • Watchlist match on the directorNo due date
  • Negative media coverage on the directorNo due date
VLViktor LindqvistPEP hit

clear as a false positive.

2 sources
Your reason

CancelConfirm

You chose clear as a false positive. Status set to Clear.

Built from the real Compliance Hub screens, with fictional data. Click the Zenoo mark for its sources, or the suggested step to decide.Real Compliance Hub screens, fictional data. Tap the Zenoo mark for its sources.

My inbox

Your day Returned to me 0 At SLA risk 1 Due today 0 Waiting on customer 3 Focus puts your most important work first. Focus
Screening3
ItemClientCaseDueEffortOwner
Zenoo

Researches the hit

Before you open it

Research

The research is done before you open the hit.

A PEP hit lands on a director. Zenoo has already worked out who the listed person really is, and lays it out next to what your customer told you.

  • The hit sits inside its screening check, and the check can hold several records.
  • Every fact cites its source, and Links holds every one.
  • Zenoo suggests the next step. It never takes it.

See how it works (0:46)  ·  Then clear it, with a reason (0:50)

VLPEP hit · Viktor LindqvistCASE-752049

Zenoo is researching the listed record

clear as a false positive.

123 3 sources read
FieldOn fileListed record
NameViktor LindqvistViktor LindqvistAgrees
Date of birth2 Nov 196819 May 1964No match
CountrySwedenDenmarkNo match
Analyst

Opens the case

Five tabs

One case

One case, and everything about it in five tabs.

The header tells you where the case stands: its status, its risk, and what is still outstanding. Everything else is one tab away.

The Evidence tab of a case in Compliance Hub, with fictional data

Evidence holds every party and the checks each one needs.

More about evidence and approval  ·  Watch: Work the Evidence (0:48)

Take the full tour of a case (0:51)

Manager

Tries to approve

Evidence tab

MHMarrowfield Holdings LtdCASE-740557High risk5 outstandingApprove
Before you can approve
  • Filing historyMarrowfield
  • People with significant controlMarrowfield
  • Corporate documentsMarrowfield
  • Sanctions screeningSergei Valtrov
  • Insolvency checkNominee Trust
ApprovedWith nothing outstanding · Tom Ellerby · 14:06

Approval

Approve stays locked until the file is complete.

A bad sign-off is prevented, not reported later. While anything is outstanding, pressing Approve lists each open check by the party it belongs to. When the last one is reviewed, the lock lifts.

  • Every open check, by party.
  • The lock lifts on its own when the file is complete.
  • Who approved, and when, on the trail.

See how it works (0:53)  ·  Every reason on the record (0:44)  ·  Export the pack (0:40)

Manager

Checks the queues he owns

Queues

Every queue you own, and what is at risk in it.

Late in the day, Tom checks the queues he owns. Each opens its items most important first, and each item says why it is there and who has it.

  • At-risk items come first.
  • Unassigned work is easy to spot.
  • One click from a queue to the item.

Filters and saved views (0:51)  ·  Act on many at once (0:49)

Team performance and insights

Onboarding1 at SLA risk
PHPEP match on the beneficial ownerMarrowfield Holdings LtdDue 11:00
SWProof of addressHalden Bakeries LtdAwaiting client
?Register of membersNorthgate Fresh Produce LtdUnassigned

Most important first. Each item says why it is here and who has it.

Zenoo AI

What the AI does

Observability

Zenoo suggests.
You decide.

The AI in Zenoo reads, compares and chases. Every suggestion arrives with its sources and how sure it is, and nothing is approved while anything is outstanding.

In the inboxOn the caseOvernight

01Evidence

Zenoo reads the record, the list entry, and the application, then sets out where they agree and where they differ.

nameagrees
date of birth2 Nov 1968 vs 19 May 1964
countrySweden vs Denmark
sourcesPEP list, application

02Suggestion

One line, in plain words, with its sources. Your team picks the step, and the reason is kept on the case.

Likely a namesake. Suggest you clear as a false positive.2 sources

03Approval

Approve is locked while any check is open, and pressing it lists what is missing by the party it belongs to.

Marrowfield Holdings Ltd5 outstandingApprove
  • Marrowfield Holdings Ltd3 checks
  • Sergei ValtrovSanctions screening
  • Nominee Trust Services LtdInsolvency check

While you sleep

It also works the night shift.

Overnight, Zenoo re-screens, chases and reads, so the morning starts prepared. Your team still makes every call.

312parties re-screened 2new items for a person Sample night

Screening agent

Re-screens every party whose last check has run out against the sanctions and PEP lists. A new match becomes a new item for a person.

Chasing agent

Finds customers who have gone quiet on a request and sends the reminder, so documents arrive before your team does.

Reading agent

Reads the evidence on each new item and leaves a suggestion with its sources and how sure it is. Your team still decides.

Retry agent

Retries a failed provider call with backoff. If it still fails, the check does not pass: it goes to a person with the reason.

Identity agent

When a customer starts an identity check and goes quiet, it pulls the result one last time before marking the check failed.

SLA agent

Watches every open item against its deadline. When one breaches, it escalates to the team lead and writes it to the trail.

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See it on your own cases.

Book a demo 30 minutes. Your data. No slides.
You

The questions we hear first

FAQs

What compliance teams ask us first.

Does it work with the systems we already run?

Yes. Applications arrive from your own onboarding through the API, with their checks, and results land on the case they belong to.

Which checks and countries do you cover?

Sanctions, PEP, and adverse media screening, identity and document checks, and company registries, including Companies House for ownership. Browse the marketplace by country and check.

Can we keep the data providers we use?

Yes. Keep the providers you have and add others. Results come back in one standard format whichever provider ran the check, so you can change provider without changing your own systems.

Where does our data live, and how is it protected?

Data is encrypted with AES-256 at rest and TLS 1.3 in transit, with data residency in the EU or the US, and a dedicated UK tenant available. Trust and security.

Does the AI make decisions?

No. Zenoo suggests, your team decides. Every suggestion shows the evidence and the source it came from, never as a score, and nothing is cleared until a person clears it.

What stops a bad sign-off?

Approve stays locked while anything is outstanding, and pressing it lists each open check by the person it belongs to. A hard-stop watchlist entry blocks approval until a second Financial Crime user agrees.

Can we see it work on our own cases?

Yes. Bring us a case and we will run it through Zenoo while you watch. 30 minutes. Your data. No slides.

Run your next case through Zenoo.

Bring a real case from your queue. We work it with you in Zenoo, from the first screening hit to the decision and the record.

Book a demo Talk to sales

30 minutes. Your data. No slides.