Backlog
See the queue, not a report about it.
Open items by queue, by age, and by who holds them. Click a bar and you are looking at the items.
Compliance Hub insights · In pilot
Where the work is stuck, before it breaches.
Backlog, ageing, and time to decision for team leads and MLROs. Every number opens the work behind it.
IN
Sample dataInsightsTeam · this week
Backlog90Open items
At risk6Close to deadline
Waiting12On the customer
Open items by queue Click a bar to open the work
Watch it work · 0:51
Every queue, and what is at risk in it. Most items arrive already assigned.
Queues. Product screens show fictional data.
Where this fits
Every check you run, into one inbox.
Your providers send their results in. Zenoo organises them and puts what needs you in the Inbox. You deal with it, tick it off, and the next one comes in. Pick providers from the Marketplace, or bring your own.
Your checksFrom the Marketplace
My inbox0 done
- Screening hitViktor LindqvistDue 11:00
- Identity card is wrongSergei ValtrovToday
Zenoo suggests. You decide.
The Zenoo way
A better way to run a compliance team.
The old way
- Spreadsheets built every Monday
- Breaches found after they happen
- Numbers nobody can trace
The Zenoo way
- Live backlog, ageing, and time to decision
- At-risk items flagged before the deadline
- Every number opens the work behind it
Why insights
Know where the work is, before it breaches.
Ageing
Spot what is going stale.
Items are grouped by how long they have been open, so the old ones do not hide behind the new.
Decisions
Time to decision, by queue.
How long cases take from arrival to a decision, so you can see where the time goes.
Zenoo AI
Where to move the work. You decide.
Zenoo points out what is at risk and suggests who could take it. The team lead decides.
Three items in Onboarding are close to their deadline. Suggest you reassign one to Priya Halloway.queue load
Two items in Screening have waited over 7 days. Suggest you open the oldest first.queue age
All the things
Plus, everything else you would expect.
Every number opensClick through to the items behind it.
By queueOnboarding, screening, and investigations.
By personSee who holds what.
At riskFlagged before the deadline.
Waiting on customerSeparated from your own backlog.
People and companiesKYC and KYB on the same case.
Questions
Insights questions.
Does this work for KYC and KYB?
Yes. Individual and business cases sit in the same queues, so the numbers cover both.
Who sees Insights?
Team leads and MLROs. Analysts see their own inbox and queues.
What counts as at risk?
An item close to its queue's deadline. Each queue sets its own deadline.
Are the numbers live?
Yes. They reflect the queues as they are now.
Can we look at one queue at a time?
Yes. Backlog, ageing, and time to decision can each be read by queue.
Do analysts see each other's numbers?
Team performance is for team leads and MLROs. Analysts see their own work.
You
Tomorrow, your case
Bring us a case that went wrong.
We will run it through Zenoo while you watch: the evidence, the decision, and the record your MLRO would want to defend.
30 minutes. Your data. No slides.