Client Experience Platform

Logo, colours, domain, fonts, email templates, and tone of voice across the entire verification experience. Configure once, deploy without code changes. Multi-brand support means one compliance team runs onboarding for multiple business lines, each with its own visual identity. Brand changes go live without a deployment cycle.

Custom sender name, reply-to address, and HTML email templates for every stage of the client lifecycle. Collection reminders when documents are missing, status updates when checks complete, re-verification triggers when certifications expire. Every "where are we in the process?" email your team used to write manually is now automatic, and it arrives from your domain.

Full REST API for programmatic control over verification flows, case data, and client status. Real-time webhooks fire on every state change. Go headless and build your own interface on top of the verification engine, or embed pre-built components directly into your product. Your engineering team integrates once. The compliance team configures everything after.

Camera-native passport scanning with framing guides, real-time quality checks for blur, glare, and corner completeness before upload. Selfie liveness detection with face match against the ID photo. OCR extraction, data comparison against declared information, and automatic mismatch alerts. The average client re-uploads their passport 2.4 times. With Seamless UX, first-attempt success replaces fifth-attempt frustration.

Client portal with real-time progress dashboard, 72-hour session persistence, and secure tokenised links with no account creation required. 44x44px touch targets on every interactive element, native camera integration, and offline resilience that saves progress locally. Locale adaptation across 30+ languages with jurisdiction-specific formatting: dates, addresses, currencies, and regulatory disclaimers all adapt automatically. WCAG 2.1 AA compliant across the full journey.