# Zenoo, full context > Zenoo is an AI-powered KYC, AML, and compliance automation platform. It orchestrates identity verification, anti-money laundering checks, and customer onboarding across 209 countries with 240+ check types, 10 specialised AI agents, and a marketplace of integrated verification and screening providers. Founded in 2017 and headquartered in the United Kingdom. --- ## Products ### Compliance Hub AI-powered case management and AML compliance platform. 95% of AML alerts are false positives. Compliance Hub triages them automatically using 10 specialised AI agents, reducing investigation time from 22 hours to 12 minutes. Key capabilities: - Automated alert triage and prioritisation - AI-powered investigation with 10 specialised agents - Case management with full audit trail - Risk scoring across 209 countries with 16 indicators each - 240+ check types including PEP, sanctions, adverse media - Real-time fraud detection - Regulatory reporting and compliance dashboards URL: https://www.zenoo.com/compliance-hub ### Seamless UX White-label client experience platform for identity verification and onboarding. Configurable verification journeys that adapt to risk level, reducing drop-offs and improving conversion rates. Key capabilities: - White-label, fully brandable verification flows - Dynamic UI that adapts to risk assessment results - Mobile-first responsive design - Multi-language support - Progressive verification (request only what is needed) - Real-time status updates for end users URL: https://www.zenoo.com/seamless-ux ### Zenoo Studio No-code compliance configuration tool. Design, configure, and launch verification workflows visually without engineering effort. Key capabilities: - Visual workflow builder (drag-and-drop) - Pre-built templates for common compliance flows - Complex journeys built in under 30 minutes - Deployment in seconds - Version control and rollback - Rule-based logic and conditional branching URL: https://www.zenoo.com/zenoo-studio ### AI Agents 10 specialised investigation agents for AML compliance. Each agent handles a specific compliance domain. Agent domains include: - PEP (Politically Exposed Persons) screening - Sanctions screening - Adverse media monitoring - Transaction monitoring - Identity verification analysis - Document verification - Risk assessment - Regulatory compliance checks URL: https://www.zenoo.com/ai-agents ### Marketplace A searchable directory of pre-integrated KYC, AML, and identity verification providers. Connect best-of-breed services from a single platform without engineering effort. Categories include: - Identity document verification - Biometric verification - Open banking - Address verification - Credit checks - AML screening providers - Electronic identity verification (eIDV) - Device intelligence URL: https://www.zenoo.com/marketplace --- ## Use Cases ### KYC (Know Your Customer) Automate KYC verification across jurisdictions. Zenoo orchestrates identity checks, document verification, and risk assessment in a single configurable workflow. Covers individual and corporate customers. URL: https://www.zenoo.com/use-cases/kyc ### KYB (Know Your Business) Corporate verification including company registry checks, UBO (Ultimate Beneficial Owner) identification, director screening, and corporate document verification. URL: https://www.zenoo.com/use-cases/kyb ### Screening Automated screening against PEP lists, sanctions lists, adverse media, and watchlists across 209 countries. URL: https://www.zenoo.com/use-cases/screening ### Enhanced Due Diligence (EDD) Risk-based due diligence workflows. Simplified CDD for low-risk customers, enhanced due diligence for high-risk ones, with continuous monitoring and periodic review automation. URL: https://www.zenoo.com/use-cases/enhanced-due-diligence ### Client Onboarding Multi-layered onboarding combining document checks, biometrics, liveness detection, and database verification. Supports 209 countries. URL: https://www.zenoo.com/use-cases/client-onboarding ### Transaction Monitoring Real-time and batch transaction monitoring with AI-powered anomaly detection. Reduces false positives while catching genuine suspicious activity. URL: https://www.zenoo.com/use-cases/transaction-monitoring ### Ongoing Monitoring Continuous monitoring of customer risk profiles. Automated re-screening against PEP, sanctions, and adverse media. Triggered reviews when risk indicators change. URL: https://www.zenoo.com/use-cases/ongoing-monitoring --- ## Key Metrics | Metric | Value | |--------|-------| | Investigation time reduction | 22 hours to 12 minutes | | False positive rate in AML alerts | 95% (auto-triaged by AI) | | Specialised AI agents | 10 | | Countries covered | 209 (16 indicators each) | | Check types | 240+ | | White-label deployment | 8 to 12 weeks | | Studio workflow creation | Under 30 minutes | | Studio deployment | Seconds | --- ## Industries Served - **Banking and Finance**: full KYC and AML compliance for retail and commercial banking. https://www.zenoo.com/solutions-by-industry/banking-finance - **Fintech**: scalable compliance infrastructure for fast-growing fintechs. https://www.zenoo.com/solutions-by-industry/fintech - **Crypto and Digital Assets**: regulatory compliance for cryptocurrency exchanges and wallets. https://www.zenoo.com/solutions-by-industry/crypto-digital-assets - **Gambling and iGaming**: age verification, identity checks, and responsible gaming compliance. https://www.zenoo.com/solutions-by-industry/gambling-igaming - **Legal and Professional Services**: client verification and AML compliance for law firms. https://www.zenoo.com/solutions-by-industry/legal-professional-services - **Wealth Management**: enhanced due diligence for high-net-worth client onboarding. https://www.zenoo.com/solutions-by-industry/wealth-management - **Funds and Asset Management**: investor onboarding and ongoing monitoring for fund administrators. https://www.zenoo.com/solutions-by-industry/funds-asset-management - **Telecommunications**: subscriber identity verification and fraud prevention. https://www.zenoo.com/solutions-by-industry/telecommunications - **Luxury**: source-of-funds and AML checks for high-value goods. https://www.zenoo.com/solutions-by-industry/luxury --- ## Frequently Asked Questions **Q: What makes Zenoo different from other AML compliance platforms?** A: Zenoo is the most advanced zero-code AML orchestration platform, combining seamless compliance, enterprise-grade security, and a flexible marketplace of top KYC/AML providers in one scalable solution. **Q: Can Zenoo support global compliance requirements?** A: Yes, Zenoo handles multi-jurisdictional AML/KYC compliance with adaptable rule sets, automated risk-based workflows, and audit-ready reporting to meet global regulatory demands. **Q: How long does it take to integrate Zenoo into existing systems?** A: With plug-and-play integrations, businesses can deploy Zenoo in days, not months. The API-first approach ensures compatibility with existing workflows, reducing IT overhead. **Q: How does Zenoo help reduce onboarding drop-offs?** A: Zenoo's experience-first approach ensures frictionless user journeys, reducing unnecessary verification steps while improving conversion rates through intelligent risk assessments and dynamic UI flows. **Q: Can we connect third-party services to Zenoo?** A: Yes, the platform is built with extensibility in mind. Zenoo has an internal framework for connecting to third-party services such as IDV, biometrics, open banking, and similar solutions. **Q: How long does it take to build a new journey in the Studio?** A: Pre-built templates take only a couple of minutes. Building from scratch in the no-code Studio, even complex flows take under 30 minutes. Deployment takes seconds. **Q: What is the typical timescale for end-to-end deployment?** A: The usual time to market for a white-label solution is 8 to 12 weeks, depending on the level of customisation needed. **Q: Can Zenoo be customised to fit specific business needs?** A: Yes. Zenoo offers a fully configurable and modular platform, allowing businesses to tailor workflows, integrations, and compliance processes without coding. **Q: Is Zenoo secure and compliant with data protection regulations?** A: Yes. Zenoo provides enterprise-grade security including end-to-end encryption, GDPR/CCPA compliance, and real-time fraud detection. **Q: What is the pricing model?** A: Zenoo is a SaaS platform with several packages, giving flexibility to choose exactly what is needed. **Q: What data sources does Zenoo use to verify end users?** A: Zenoo uses your own data sources and services, pre-integrating them into the platform. **Q: What tech infrastructure is the platform built on?** A: Zenoo uses technologies including Kafka, Java, React, and Node.js. **Q: Where is personal information of end users stored?** A: Personal end-user data is stored for a limited, configurable period in Kafka streams, with a maximum storage time of 48 hours. **Q: Which onboarding journeys are already powered by Zenoo?** A: Zenoo provides technology to industry leaders including Refinitiv, TransUnion, and GBG, who resell the platform to their customers. --- ## API & Developer Resources - **API Documentation:** https://docs.zenoo.com - **OpenAPI Specification:** https://docs.zenoo.com/openapi.yaml (OpenAPI 3.1) - **Case Management API Base URL:** https://api.zenoo.com/v1 ### API Categories - **Flows**: Verification orchestration (company sync/async, person sync/async, PEP/sanctions screening) - **Entities**: Person and company data models (6 endpoints) - **Cases**: Compliance case lifecycle management (18 endpoints) - **Alerts**: Alert triage, assignment, escalation, resolution (11 endpoints) - **Checks**: Verification check results and re-runs (3 endpoints) - **Risk Assessments**: Multi-dimensional risk scoring (3 endpoints) - **Audit and Analytics**: Immutable audit log and real-time metrics (4 endpoints) - **Webhooks**: Event-driven integration (registration, removal, status) ### Key API Endpoints | Endpoint | Method | Purpose | |----------|--------|---------| | `/api` | POST | Company flow (synchronous) | | `/init` | POST | Company flow (asynchronous) | | `/kyc/api` | POST | Person flow (synchronous) | | `/kyc/init` | POST | Person flow (asynchronous) | | `/screening/api` | POST | PEP/sanctions screening | | `/v1/cases` | POST | Create compliance case | | `/v1/alerts/{token}/acknowledge` | POST | Acknowledge alert | --- ## Company - **Name:** Zenoo - **Founded:** 2017 - **Headquarters:** United Kingdom - **Website:** https://www.zenoo.com - **LinkedIn:** https://www.linkedin.com/company/zenoo - **Learn:** https://www.zenoo.com/learn (explainers with cited sources) - **Contact:** https://www.zenoo.com/contact-us - **Demo:** https://www.zenoo.com/get-a-demo. 30 minutes. 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